Service & Maintenance
A fault in an AV system in the middle of an importantmeeting or event is not something you can afford to wait out. Audico handlesmaintenance, fault repair and seasonal checks for AV systems under an agreedservice contract. When something breaks, the fastest way to reach Audico isservice@audico.fi.
Ongoing Care for Your AV System
An AV system's lifecycle does not end at installation.Hardware wears out, software goes out of date, and how people use a spacechanges over time. Without regular maintenance, small issues turn into outages.
An AV maintenance contract from Audico covers fault repair,seasonal checks, spare equipment and responsible recycling. The scope is set tomatch the size of the customer's system, how often it is used and the demandsof daily operation.
Audico maintains AV systems ranging from single meetingrooms to large environments with hundreds of devices, in locations acrossFinland.
Fault repair and support
A problem in an AV system needs a fast response to limitdisruption. Audico receives service requests at service@audico.fi, and supportfollows the agreed service contract. Many faults are resolved remotely, with atechnician sent on site when needed.
Seasonal checks
Regular preventive inspection catches wear and softwareneeds before they cause downtime. Audico runs seasonal checks on an agreedschedule, covering equipment condition, software updates and whether the systemstill matches how it is used. Each check is documented for the customer.
Spare equipment
A critical AV device can fail exactly when it is neededmost. Audico keeps spare equipment available so operations continue without along wait during a fault. Spare equipment arrangements are agreed as part ofthe maintenance contract, based on the customer's needs.
Onsite technician
In demanding environments, remote support is not alwaysenough. Audico offers an onsite technician service: an Audico specialist worksat the customer's premises during agreed hours, supports staff in daily use andconfirms the systems are working. The scope of the service is agreed together.
Equipment recycling
Responsible recycling at the end of a device's life is anenvironmental issue and often a legal requirement. Audico manages the properrecycling of old AV equipment as part of the maintenance contract. Customers donot need to research recycling requirements separately for each equipmentmanufacturer.
Why choose Audico Systems?
A proactive and dependable partner
Audico enables proactive system management helping you detect and address issues before they affect operations.
Expert-level support
Our skilled team responds quickly and efficiently, minimizing downtime and interruptions.
Tailored service agreements
We offer flexible service contracts that adapt to your system's scale, usage intensity and environment.
Long-term partnership
Audico is by your side throughout your system’s entire lifecycle. We don’t just react – we take care of the bigger picture.
Need Support? We’re Here to Help
If you’re experiencing an issue or require assistance with your AV system, our support team is ready to respond.
The most efficient way to reach us is by sending an email to service@audico.fi. Whether it’s a technical issue, a service request, or a usage-related question, your message will be directed to the right expert without delay.
Discover our portfolio of exceptional audiovisual projects
With Audico, you will have a dedicated partner by your side, guiding you from seamless installations to ongoing service, ensuring your technology stays up to date.
Contact us+358 (0)20 747 9340+46 (0)8 522 057 00
Vasamuseet
Norrköpings district court
